Existing Users

Existing members on Fittr

• would give us insight into what the experience of these members is like
• their pain points
• what they enjoy about the platform
• what they wish to gain from the community and platform
• what they are currently getting out of it

Questions for existing users

• Introduction and ask for recording permission

• Where are you from?

• How old are you?

• What do you do for work?

• Fitness-related How did you get into fitness?

  • [ ] When did you start working out how did you get into fitness?
  • [ ] What type of workouts do you follow (at-home, gym, etc)
  • [ ] What are your fitness goals?
  • [ ] How often do you workout?

• About fittr

  • [ ] How did you find fittr?
  • [ ] Are you a part of any other such communities?
    • [ ] if yes, Do you prefer fittr over them? if so, why?
    • [ ] If not, why do you like fittr better?
  • [ ] How long have you been a part of fittr?

• Using Fittr

  • [ ] Do use the web platform more or the mobile platform?

  • [ ] Do you interact with fittr coaches often and how do you?

  • [ ] Are you enrolled with a coach?

    • [ ] if yes, what is your experience?
      • [ ] How do you interact with your coach?
      • [ ] What package
      • [ ] What do you get from enrolling with a coach?
      • [ ] What type of workouts do coaches prescribe?
      • [ ] Have you enrolled with coaches before
    • [ ] if not, do you plan to in the future?

  • [ ] How often do you use fittr?

  • [ ] Is your account private or public?

  • [ ] What do you do on fittr? (try and ask further questions to gauge what features they use and like)

  • [ ] Out of this was anything hard for you to use? (because I'm still learning how to use the app)

  • [ ] Do you talk to people a lot on fittr?

    • [ ] via posts and discussions or webchat?
    • [ ] Are they using external communication platforms and for what?

  • [ ] Bro I heard about fitcoins what are they do you have any?

    • [ ] Have you ever used them?

  • [ ] Do you participate in fittr challenges? which challenges?

    • [ ] What made them participate?

  • Do you follow fittr on other platforms? (like insta, twitter, youtube)

    • [ ] Do you like their content

  • Is there anything you did not like about fittr?

  • Do you ever want to become a fittr coach?

  • Do you plan to take up fitness as a career?

  FOR PEOPLE WHO KNOW THEY ARE BEING INTERVIEWED

  • [ ] Have you ever made a nutrition plan? Can you walk me through how to make one?

Survey form

Fittr Research - Community Members